Privacy Policy - Webbe Service

Effective Date: 16 September 2025

Quick Summary

At Webbe Service, your privacy matters to us. Here’s the simple version:

We collect your details (like name, phone, email, and boat info) only when you contact us, book a service, or order Yamaha parts.
We use this information to provide the service you’ve asked for, keep records, and let you know about important updates.
We don’t sell your information. We only share it with trusted suppliers (like Yamaha or marine electronics brands) or service providers when necessary.
You’re in control — you can ask us to correct your details, access what we hold about you, or opt out of marketing at any time.

If you want the full details, keep reading.

1. Who We Are

Webbe Service provides boat servicing, marine mechanical repairs, boat upgrades, and Yamaha boat parts from our workshop in the Sutherland Shire. We are the only authorised Yamaha parts dealer in the area and work with both individuals and companies to keep their boats reliable and safe on the water.

2. Information We Collect

Personal Information: Name, phone number, email address, postal address, and any details you provide when booking a service, requesting a quote, or contacting us.
Service Information: Boat details, engine type, service history, or upgrade requests.
Payment Information: When you purchase parts or services.
Website Data: Non-identifiable information such as IP address, browser type, pages visited, and cookies to improve your website experience.

3. How We Collect Information

When you fill out our contact forms or book a service online.
When you call, email, or visit us in person.
When you subscribe to our mailing list or request information.
When you use our website, where cookies and analytics may record browsing activity.

4. How We Use Your Information

To provide marine servicing, parts sales, and boat upgrade solutions.
To respond to enquiries, bookings, and customer support requests.
To process payments and issue invoices.
To improve our services and website performance.
To send important updates, service reminders, or marketing communications (you may opt out at any time).
To meet legal and regulatory requirements.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

Suppliers & Partners: e.g. Yamaha, electronics or marine equipment suppliers for parts orders or warranty purposes.
Service Providers: e.g. IT support, payment processors, website hosting who help us operate our business.
Legal Obligations: if required by law, regulation, or court order.

6. Data Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Data may be stored electronically on secure servers or in controlled physical environments. While we maintain best-practice safeguards, no system is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Website Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to enhance your browsing experience and understand how visitors use our site. You may disable cookies in your browser, but some features may not function as intended.

8. Your Rights

You have the right to:

Access and request a copy of the personal information we hold about you.
Request corrections if your details are inaccurate or out of date.
Opt out of receiving marketing emails or service reminders.
Withdraw consent for certain uses of your information.

To exercise these rights, please contact us (details below).

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your information, please contact us at:

Webbe Service
9 Yalgar Road, Kirrawee NSW 2232
Phone: 02 8519 3611

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on our website with the effective date.